Non Clinical - Support Medical Secretary - Respiratory

The Shrewsbury And Telford Hospital NHS Trust; Telford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A healthcare provider in Telford is seeking a Support Medical Secretary to assist the Respiratory team. Responsibilities include producing correspondence from audio tapes and responding to sensitive patient inquiries. Candidates should have RSA level 3 or equivalent and excellent audio typing skills. This role offers opportunities for career development in a medical environment.

Qualifications

• Good communication skills are essential for handling sensitive enquiries.
• Flexibility and reliability are important traits for the role.
• Experience in a medical environment is desirable but not essential.

Responsibilities

• Produce accurate clinical and general correspondence from audio transcription.
• Respond to telephone calls from anxious and distressed patients.
• Work alongside other Medical Secretaries for support and development.

Skills

Good communication skills

Flexibility

Reliability

Education

RSA level 3 or equivalent

Educated to GCSE level or equivalent

Tools

Audio typing

Job description

An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Respiratory Secretaries at The Princess Royal Hospital, Telford. The post is Band 3 and the successful candidate will be working Monday - Friday.

• The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
• You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
• The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.

  You will be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate.

Qualifications

• RSA level 3 or equivalent
• Excellent audio typing skills
• Educated to GSCE level or equivalent
• Experience within a medical environment is desirable but is not essential