Non Clinical - Higher Level Medical Secretary - Respiratory

The Shrewsbury And Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 22,000 - 25,000; Full time

Job summary

A local NHS Trust in Shrewsbury is seeking a Higher Level Medical Secretary for the Respiratory Secretary team. The ideal candidate will have strong typing skills, knowledge of MS Office, and relevant qualifications. This role offers the chance to gain invaluable experience in a busy medical setting while communicating effectively with patients and staff alike. The position is full-time, requiring 37.5 hours across Monday to Friday.

Qualifications

• 4 GCSEs or equivalent qualifications required.
• RSA Stage 3 typing qualification preferred.
• Experience with MS Office necessary.

Responsibilities

• Organise the workload of Consultants efficiently.
• Produce clinical and general correspondence.
• Respond to sensitive inquiries from patients.

Skills

Interpersonal skills

Communication skills

Typing skills

MS Office knowledge

Education

4 GCSEs (grades 9-4 or C-A) or equivalent

RSA Stage 3 typing qualification

NVQ Level 3 Business/Medical Admin or AMSPAR

Job description

Job Overview

An exciting opportunity has arisen for a Higher Level Medical Secretary to work within the Respiratory Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.

Post: 37.5 hours per week across Monday to Friday.

Responsibilities

The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided. They will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.

The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

Team & Environment

You will join a busy team currently comprising of five Medical Secretaries at this site. The post holder is pivotal in the patient's relationship with the hospital, the clinical team and the Consultants. The team supports each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Qualifications & Requirements

You should already possess 4 GCSEs (grades 9-4 or C-A) or equivalent, RSA Stage 3 typing qualification, word processing experience (or equivalent), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.