NOC Engineer: Network Operations & Troubleshooting

Telent; Farnborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A telecommunications company is looking for a NOC Engineer in Farnborough, UK. This full-time role supports a 24/7 network operation. The ideal candidate has experience with network troubleshooting, strong communication skills, and a willingness to learn. Key benefits include uncapped overtime, 26 days annual leave, and a company-matched pension scheme. Join a team that values diversity and inclusivity while impacting network operations.

Benefits

Uncapped overtime

26 days annual leave

Company matched pension scheme

Growth and development opportunities

Family friendly policies

Occupational health support

Discounts on Cinema, Restaurants and Shopping

Qualifications

• Relevant NOC Engineering experience or similar troubleshooting experience in networks.
• Experience in IT Service Desk Analyst role is a plus.
• CompTIA A+ certification preferred.
• Willingness to learn and develop.
• Live within a commutable distance to Farnborough Business Park.

Responsibilities

• Provide remote technical support for Network Services customers.
• Communicate updates clearly to all technical levels.
• Support change management processes.
• Take ownership of Telent incidents for customer satisfaction.
• Notify customers and third parties about technical issues.
• Develop trend analysis to support Incident Management.
• Review performance reports to identify trends.
• Collaborate with the Service Desk team to adhere to SLAs.

Skills

Troubleshooting Networks

Communication Skills

Adaptability

Teamwork

Willingness to Learn

Education

CompTIA A+

CompTIA Network+

CCNA or JNCIA

CCT / CCST Cisco

CompTIA ITF+

Job description

A telecommunications company is looking for a NOC Engineer in Farnborough, UK. This full-time role supports a 24/7 network operation. The ideal candidate has experience with network troubleshooting, strong communication skills, and a willingness to learn. Key benefits include uncapped overtime, 26 days annual leave, and a company-matched pension scheme. Join a team that values diversity and inclusivity while impacting network operations.