No7 Advisor

The Boots Company PLC; Norwich; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Quarterly bonus

Retirement plan

Flexible benefits

Counselling service

Job summary

The Boots Company PLC is seeking a No7 Advisor to guide customers through skincare and beauty journeys, combining science-led advice with human connection. You will deliver personalised consultations, explain product science, and help customers build routines that boost confidence.

In this role you will drive sales, promote launches, and maintain a premium counter presence. A passion for skincare and strong communication are essential for success in a dynamic team environment.

Qualifications

• Passion for skincare and makeup, helping others feel confident
• Enjoy meeting sales targets and contributing to team performance
• Strong communication to explain information clearly
• Proactive attitude and willingness to learn about products and trends
• Proud to represent a heritage brand and its innovation

Responsibilities

• Guide customers through skincare and beauty journeys with science-led guidance
• Deliver personalised consultations using tools and technology
• Explain the science behind No7 products and benefits
• Offer expert makeup advice including shade matching and routine building
• Drive sales and promote offers, launches and innovations
• Build trusting customer relationships for loyalty and repeat visits
• Collaborate with Boots team to deliver exceptional service and results
• Maintain an attractive counter reflecting No7 premium positioning

Skills

Skincare knowledge

Sales-driven

Customer communication

Team collaboration

Ambassador for No7

Target achievement

Job description

The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London.

Are you passionate about beauty and skincare? Do you believe in the power of honest, real beauty to help people feel confident every day? Join us as a No7 Advisor and help bring our iconic brand to life!

At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science-led skincare with innovative beauty solutions that deliver results people trust.

Join us and be part of a brand shaping the future of beauty - a brand where you can build your expertise, grow your career, and open a world of beautiful possibilities, bringing confidence to every customer, every day.

What you’ll be doing

As a No7 Advisor, you’ll guide customers through their skincare and beauty journeys at every stage of life — combining world class science, on trend advice, and human connection to deliver results people trust and experiences they love.

You’ll play a vital role in building brand love, creating meaningful moments of real beauty, and helping customers feel confident in their own skin.

Discover what a typical day looks like for a No7 Advisor, as Violet takes you behind the scenes in this short video.

As a No7 Advisor you will:

• Complete our award-winning 12-month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry
• Deliver personalised skincare and beauty consultations using innovative tools and technology
• Confidently explain the world-class science behind No7 products, translating advanced ingredients and technologies into clear, relatable customer benefits
• Offer expert makeup advice, including shade matching, product demonstrations and routine building
• Drive sales and consistently achieve targets by actively promoting offers, innovations and new launches
• Build trusting long-term customer relationships that encourage loyalty and repeat visits
• Work collaboratively as part of a wider decisive, expert Boots team to deliver exceptional service and commercial results
• Maintain a beautifully presented counter that showcases the incredible No7 range and reflects our premium yet accessible positioning

What you’ll need to have (our must-haves)

• A genuine passion for skincare and makeup, with a desire to help others feel confident
• Enjoy meeting sales targets and playing your part to deliver great team commercial performance
• Confidence engaging customers and applying skincare and makeup
• Strong communication skills, with the ability to put customers at ease and explain information clearly and simply
• A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends
• Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation

It would be great if you also have

• Previous experience working with customers
• Experience applying skincare and beauty products on customers

Where your brilliance can take you

At No7, our amazing people make the possible happen. We invest in your development through comprehensive training covering skin biology, ingredients, and makeup techniques all within a supportive, empowered culture where everyone is respected and encouraged to thrive.

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company.

We also offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completion doesn’t guarantee a leadership role, it’s a powerful opportunity to build confidence, develop skills, and grow your personal brand — setting you up for future success.

Rewards designed for you

• Generous employee discount on our own brands and partner businesses
• Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
• Become a certified skin and makeup expert with our CIBTAC qualification
• You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
• 6-month leadership programme for experienced, high-performing advisors to develop skills and confidence.
• Boots Retirement Savings Plan
• Discretionary quarterly bonus scheme
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by No7 Beauty Company and may not be accurate.

Who we are

Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We’re known for products that deliver results and do good along the way.

We’re proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.

What’s next?

If you’re enthusiastic about beauty, excited by science, and want to build real, recognised expertise across skincare and makeup—we’d love to hear from you.

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.