No Access Investigation Officer - Housing

Adecco; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a No Access Investigation Officer to manage no-access properties in Newham. Responsibilities include investigating cases, coordinating access for inspections, and supporting vulnerable residents. Strong understanding of housing law is essential, alongside excellent communication and negotiation skills. This is a temporary position with £21.01 per hour. Apply now for a rewarding career opportunity.

Qualifications

• Strong understanding of housing law and safeguarding.
• Experience supporting legal processes or attending court.
• Ability to work independently and collaboratively.

Responsibilities

• Investigate and manage a caseload of no-access properties.
• Conduct interviews with residents to understand their needs.
• Coordinate access for essential inspections.
• Maintain accurate records and contribute to performance reporting.

Skills

Understanding of housing law

Communication skills

Negotiation skills

Ability to manage a varied caseload

Education

Minimum GCSE level C in English and Mathematics

Job description

Job Title:

No Access Investigation Officer - (Housing)

Location:

Newham

Contract Type:

Temporary - initially 6 months

Rate:

£21.01 PATE hour

About the Role:

As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves:

• Investigating and managing a caseload of no-access properties through home visits and resident engagement.
• Coordinating access for essential inspections (gas, electrical, fire & building safety).
• Supporting vulnerable residents and upholding tenancy conditions.
• Collaborating with legal teams to escape unresolved cases and prepare documentation for court.

Key Responsibilities:

• Conduct interviews with residents to understand their needs.
• Provide expert advice on interventions to regain access to properties.
• Maintain accurate records and contribute to performance reporting.
• Liaise with internal and external agencies to support residents effectively.

Requirements:

You possess a strong understanding of housing law and safeguarding.

You have experience supporting legal processes or attending court.

Your communication and negotiation skills are top-notch!

You can manage a varied caseload while working independently and collaboratively.

Housing background is a must.

Must be willing to work outside of working hours.

Qualifications:

• Minimum GCSE level C in English and Mathematics.
• Enhanced DBS Check required.

Apply Now!

Help us create a safer and more compliant community. Submit your application today and embark on a rewarding journey with our client!

Inclusive and accessible recruitment:

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Equal Opportunities:

The Adecco Group UK & Ireland is an Equal Opportunities Employer.