Nightshift Store Operations Manager

Sainsbury's Limited; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Special offers on gym memberships

Job summary

Sainsbury's Limited is seeking a Nightshift Manager to lead overnight replenishment and operate the store during the night shift. You will prioritise deliveries, organise the warehouse, and ensure shelves are stocked and ready for morning service.

You will manage a team, drive KPIs, coach colleagues, and handle scheduling and disciplinary matters as needed. A strong focus on safety, customer service, and operational excellence is essential for this role.

Qualifications

• Experience leading a team in a fast-paced, customer-facing environment.
• Proven ability to drive KPIs such as sales, availability, customer satisfaction, and colleague engagement.
• Experience delivering and monitoring KPI's or other performance indicators.
• Experience handling employee relations issues, including performance and absence management.

Responsibilities

• Lead a team overnight to deliver all replenishment activities across the store while prioritising deliveries, organizing the warehouse and replenishing shelves.
• Often run a full store operation overnight, being responsible for the full shift and the safety and wellbeing of colleagues.
• Ensure standards are brilliant by morning so the store is ready to serve customers.
• Manage scheduling and pay, oversee performance and coaching, and conduct disciplinaries as needed.

Skills

People management

Nightshift leadership

Customer service

KPI management

Scheduling

Disciplinary handling

Safety & wellbeing

Operational leadership

Adaptability

Problem solving

Job description

Sainsbury's Limited is seeking a Nightshift Manager to lead overnight replenishment and operate the store during the night shift. You will prioritise deliveries, organise the warehouse, and ensure shelves are stocked and ready for morning service.

You will manage a team, drive KPIs, coach colleagues, and handle scheduling and disciplinary matters as needed. A strong focus on safety, customer service, and operational excellence is essential for this role.