NIGHTS TRANSPORT COORDINATOR

The Best Connection; Tamworth; On-site; GBP 20,000 - 28,000; Full time

Job summary

A transport solutions provider based in Tamworth is seeking a Nights Transport Coordinator to provide operational support and customer service. Responsibilities include job allocation, maintaining communication between drivers and customers, and addressing live issues. Candidates with a background in transport office or planning, along with strong communication skills, are preferred. The role offers a 4 on 4 off shift pattern, competitive benefits, and ongoing support.

Benefits

Weekly pay - every Friday

28 days Paid Annual Leave

Pension contribution

Ongoing support from local branch

Qualifications

• Previous transport office or planning experience preferred.
• Excellent communication and organisational skills.
• Professional approach with strong customer focus.

Responsibilities

• Providing a consistently high level of customer service to all clients.
• Allocating jobs and planning driver schedules to meet agreed SLAs.
• Handling live customer issues or complaints in a professional manner.

Skills

Customer service

Communication skills

Organizational skills

Microsoft Office

Transport systems

Ability to work under pressure

Job description

NIGHTS TRANSPORT COORDINATOR - TAMWORTH

Based in Tamworth

4 on 4 off shift pattern | 19:00-07:00 or 21:00-09:00

Temp to Perm Opportunity

The Best Connection Tamworth are currently recruiting for Nights Transport Coordinators on behalf of our well-established client based in Tamworth.

This is an excellent opportunity to join a busy, fast-paced transport office, providing key operational and customer service support to drivers and clients across the UK.

The Role:

• Providing a consistently high level of customer service to all clients
• Responding promptly and professionally to customer and driver requests
• Allocating jobs and plan driver schedules to meet agreed SLAs
• Maintaining continuous communication between drivers and customers throughout the delivery process
• Costing and pricing jobs accurately for both customer and driver
• Handling live customer issues or complaints in a professional manner
• Ensuring full awareness of real-time driver and vehicle availability
• Working collaboratively with the transport team to maximise efficiency and profitability

Shift Pattern:

• 4 on 4 off
• Nights - 19:00-07:00 or 21:00-09:00

What We're Looking For:

• Previous transport office or planning experience preferred
• Excellent communication and organisational skills
• Confident using Microsoft Office and transport systems
• Ability to work under pressure in a fast-moving environment
• Professional approach with strong customer focus

Benefits of Working with The Best Connection:

• Weekly pay - every Friday
• Online payslips
• 28 days Paid Annual Leave (inclusive of statutory holidays)
• Pension contribution
• Ongoing support from your local Tamworth branch

📞 Call our Tamworth team today on #removed#3