Nights Team Member

Welcome Break; Hickling; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay

Meals on shift

Flexible hours

Immediate start

Overtime available

Employee discounts

Cycle to work

Free onsite parking

Uniform provided

Job summary

Welcome Break is seeking a proactive Team Member to join our frontline customer service team at Hickling. You’ll greet guests, answer queries, and help maintain a friendly, efficient service environment across our site.

We offer flexible full-time or part-time hours, immediate starts, and benefits including up to £12.37 per hour, £1 meals on shift, free drinks, and progression opportunities within a supportive team.

Qualifications

• Positive attitude and excellent customer service ethos.
• Willing to work as part of a world class team.
• Ready to learn all brand training provided.

Skills

Customer service

Teamwork

Willing to learn

Job description

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Hickling, LE14 3QG, United Kingdom, LE14 3QG

Job ID: 128483

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £12.37 per hour with £1 meals on shift and other fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.

At Welcome Break, we believe every day brings new opportunities to make a difference for our guests and your colleagues. Whether you're brewing the perfect coffee or welcoming weary travellers, you'll play a vital part in creating a friendly, energetic atmosphere that keeps people coming back.

We value teamwork and encourage everyone to contribute ideas and support each other. If you thrive in a fast‑paced environment and enjoy working with people, you'll find plenty of room to grow, develop your skills, and progress your career with us.

This role could be a great fit if you:

• Have a positive approach to customer service and a can‑do attitude
• Be willing to work as part of a world class team
• Be ready to learn as all brand training will be provided

What you’ll get as a Team Member at Welcome Break:

• Up to £12.37ph
• £1 meals and free coffee, tea and fizzy drinks during your shifts
• Flexible working patterns to fit your lifestyle including seasonal hours
• Immediate start in customer service roles and overtime available
• Employee discounts (25% off onsite Chick‑Fil‑A, Subway, Burger King, Chopstixto name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive Schemes
• Career progression from Customer Service to Management through brilliant training programmes
• Holiday entitlement that increases with service
• Cycle to work scheme
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Our customers come from all walks of life and so do we.