Nights Barista - Costa

Moto Hospitality; Cold Ash; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in Cold Ash is seeking a Customer Service Assistant to deliver exceptional service and quality products. Ideal candidates should be enthusiastic, adaptable, and ready to work in varied environments. The role includes greeting customers, preparing food and drinks, and ensuring a clean workspace. Enhanced benefits and flexible schedules are offered, with support for work-life balance.

Benefits

Up to 60% colleague discount

Enhanced benefits including sick pay

Flexible working arrangements

Fantastic development opportunities

Qualifications

• Enthusiastic and friendly personality.
• Ability to thrive in fast-paced environments.
• Great communication skills.

Responsibilities

• Greet customers warmly and assist with their needs.
• Prepare and serve high-quality food and beverages.
• Maintain cleanliness and organization in the workspace.

Skills

Customer service excellence

Adaptability

Teamwork

Time management

Job description

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade.

  Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa's finest quality coffee and exceptional customer service as we transform the UK's rest stop experience.

  We’re looking for someone who can effortlessly switch gears – thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings.

  This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

  Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas.

  Up to 60% colleague discount across our franchise partner brands.

  Enhanced benefits, including sick pay, enhanced family & friend benefits and life assurance.

  Fantastic development opportunities including funded qualifications.

  Weekly pay. We offer flexible working arrangements, including full or part‑time hours, as well as wherever we can compress or a fixed shift pattern to support your work‑life balance. Hourly rates of pay may differ for under 18s, our night shift roles include a premium of £2ph.

  Please note this role internally is known as Customer Service Assistant.

  Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.