Night Team Member - Holiday Inn Express Limehouse

Rbh Hospitality Management; Settle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hotel management company in Settle is seeking a dedicated Night Auditor to ensure smooth operations during the night. Your role includes welcoming guests, conducting night audits, and maintaining safety and security. The ideal candidate is reliable, friendly, and thrives in a nocturnal setting. Benefits include discounted hotel rates, extra leave for your birthday, and a supportive environment focused on employee wellbeing.

Benefits

Discounted hotel room rates

Additional leave for your birthday

Enhanced parental leave

30% discount at RBH hotels

Flexible payment options

Employee Assistance Programme

Social and wellness events

Free meals on duty

Qualifications

• Comfortable working late night shifts as a natural night owl.
• Friendly and welcoming demeanor to engage with guests.
• Good with numbers for handling audits and reports.

Responsibilities

• Welcome guests during late hours and assist with check-ins and check-outs.
• Handle night audits and prepare reports for the following day.
• Ensure safety and security through regular checks in the hotel.

Skills

Customer service

Attention to detail

Reliability

Teamwork

Flexibility

Job description

Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!

Responsibilities

• Welcome late‑arriving guests with a friendly smile and help them settle in, handling check‑ins, check‑outs, and everything in between.
• Handle night audits and end‑of‑day reports, keeping things organised and ready for the morning crew.
• Be the go‑to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.

Qualifications

• A natural night owl who is comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail‑oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

You will have access to a benefits package we believe truly works for our people.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• 30% F&B discount at RBH hotels
• Wagestream – choose how and when you get paid
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much much more!