Night Team Manager - Lead Store & Customer Experience

Tesco; Chelmsford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working from day one

Colleague Clubcard discount 10%

Life cover 5x pay and pension

Discounts, shares and cycle-to-work

Uniform provided

Free wellbeing services

Job summary

Tesco Chelmsford Princes Rd Superstore is seeking a Team Manager Nights to lead a high-performing team during night shifts. You will oversee staffing, training and coaching to deliver excellent customer service, manage merchandise availability, and drive sales while controlling costs.

The role emphasizes safety, compliance, and delivering a smooth customer experience in-store. The successful candidate will have proven leadership experience, clear communication skills, and a customer-first

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and collaboration to deliver results.
• Customer-first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a high-performing team.
• Coaching the team to be knowledgeable about products and services.
• Lead trade activity to grow sales and maximise profit.
• Deliver the Store Change Plan ensuring resources and hours are used effectively.
• Identify and resolve root-cause issues with long-term solutions.
• Prioritise colleague safety and ensure legal trading with safety tools.

Skills

Team leadership

People management

Job description

Tesco Chelmsford Princes Rd Superstore is seeking a Team Manager Nights to lead a high-performing team during night shifts. You will oversee staffing, training and coaching to deliver excellent customer service, manage merchandise availability, and drive sales while controlling costs.

The role emphasizes safety, compliance, and delivering a smooth customer experience in-store. The successful candidate will have proven leadership experience, clear communication skills, and a customer-first