Night Shift Team Leader - Customer Focus & Growth

Tesco Retail; Castle Douglas; On-site; GBP 30,000 - 50,000; Full time

Job summary

Tesco Retail in Castle Douglas, United Kingdom, is seeking an experienced Store Manager to lead and develop a high-performing team in-store. You will ensure an exceptional customer experience, manage shifts, and drive sales while controlling costs and compliance.

The role requires strong leadership, strategic planning, and a passion for customer service. You will work closely with colleagues to foster an inclusive, safe, and efficient store environment.

Qualifications

• Proven experience leading and developing high‑performing teams.
• Clear communication skills and ability to collaborate effectively.
• Welcomes a customer-first approach and builds strong relationships with colleagues and customers.

Responsibilities

• Lead and develop a high-performing store team.
• Deliver a great in-store customer experience.
• Plan shift patterns to support work-life balance.
• Drive sales and maximise profit through trade activity.
• Ensure store safety and legal compliance.
• Develop Store Change Plans and allocate resources efficiently.

Skills

Leadership

Team management

Communication skills

Customer focus

Decision making

Job description

Tesco Retail in Castle Douglas, United Kingdom, is seeking an experienced Store Manager to lead and develop a high-performing team in-store. You will ensure an exceptional customer experience, manage shifts, and drive sales while controlling costs and compliance.

The role requires strong leadership, strategic planning, and a passion for customer service. You will work closely with colleagues to foster an inclusive, safe, and efficient store environment.