Night Shift Leader - Retail Ops & Customer Service

Tesco; Borough of Rossendale; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in the UK seeks a Shift Leader to oversee daily operations, ensuring excellent customer service and team coordination. This role involves managing store shifts, supporting colleagues, and contributing to a positive shopping environment. Ideal candidates will demonstrate strong leadership and effective communication skills while being flexible and motivated. Opportunities for development and flexible working hours are provided.

Benefits

20 days holiday plus personal days

10% discount for colleagues

Access to free wellbeing services

Life cover and pension scheme

Discounts on various benefits

Qualifications

• Must be 18 or over to apply for this role.
• Strong communication skills and positive attitude.
• Experience in retail or team leadership is beneficial.

Responsibilities

• Coordinate store team for smooth operations.
• Ensure excellent customer service.
• Support colleagues in daily tasks and priorities.
• Open and close the store securely.
• Maintain store cleanliness and presentation.
• Support community and in-store events.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Problem solving

Job description

A leading supermarket chain in the UK seeks a Shift Leader to oversee daily operations, ensuring excellent customer service and team coordination. This role involves managing store shifts, supporting colleagues, and contributing to a positive shopping environment. Ideal candidates will demonstrate strong leadership and effective communication skills while being flexible and motivated. Opportunities for development and flexible working hours are provided.