Night Shift Food Customer Assistant – Fast-Paced Service

Marks and Spencer; Chelmsford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service in a fast-paced environment and assisting customers with product knowledge.

You will use Sparks and in-store devices to enhance the shopping experience, work across different store areas, and adapt to changing store needs with a positive, team-first attitude.

Qualifications

• Night shift role in a busy retail environment.
• Willingness to work across different store areas.
• Ability to deliver fast, five‑star service under pressure.

Responsibilities

• Provide fast, five-star service to customers during peak periods.
• Consult and assist customers with knowledge of M&S Food products.
• Utilize Sparks and in-store devices to enhance the customer experience.
• Be a resilient team player in a high-energy environment.

Job description

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service in a fast-paced environment and assisting customers with product knowledge.

You will use Sparks and in-store devices to enhance the shopping experience, work across different store areas, and adapt to changing store needs with a positive, team-first attitude.