Night Shift Duty Manager — Guest Experience Leader

hub by Premier Inn; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel chain in London is seeking a Nights Duty Manager to lead a dedicated team at their Shoreditch location. This role involves ensuring high standards of customer service and smooth hotel operations. Candidates should have previous leadership experience and the ability to inspire a team. The position offers a competitive pay rate and a supportive working environment with opportunities for growth.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience in retail or leadership roles.
• Proven ability to deliver outstanding customer experience.
• Skills to inspire and manage a team effectively.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure the smooth running of the hotel operations.
• Maintain health & safety standards.

Skills

Leadership experience

Customer service skills

Organisational skills

Communication skills

Job description

A prominent hotel chain in London is seeking a Nights Duty Manager to lead a dedicated team at their Shoreditch location. This role involves ensuring high standards of customer service and smooth hotel operations. Candidates should have previous leadership experience and the ability to inspire a team. The position offers a competitive pay rate and a supportive working environment with opportunities for growth.