Night-Shift Concierge for Luxury Student Living

Vita Student; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A premium student accommodation provider in Exeter seeks a Night-Time Customer Service Assistant for 9 hours weekly. The role involves providing exceptional service to residents, maintaining facility cleanliness, and handling guest inquiries. Ideal candidates should have a strong customer service background, excellent communication skills, and a proactive approach to cleanliness. Benefits include paid holidays, birthday off, Perkbox access, and a pension scheme. Flexibility is key as the role requires availability 24/7 throughout the year.

Benefits

Paid holidays

Perkbox account

Pension scheme

Celebration events

Employee assistance program

Qualifications

• Experience in customer service delivery in premium environments.
• A proactive approach to cleanliness and safety.
• Technologically astute with various systems and software.

Responsibilities

• Provide exceptional service to residents and guests.
• Maintain cleanliness and upkeep of facilities during shifts.
• Greet and welcome students and guests with a friendly attitude.
• Manage parcels and ensure waste areas are tidy and safe.

Skills

Customer service

Communication

Organizational skills

Adaptability

Multi-lingual skills

Job description

A premium student accommodation provider in Exeter seeks a Night-Time Customer Service Assistant for 9 hours weekly. The role involves providing exceptional service to residents, maintaining facility cleanliness, and handling guest inquiries. Ideal candidates should have a strong customer service background, excellent communication skills, and a proactive approach to cleanliness. Benefits include paid holidays, birthday off, Perkbox access, and a pension scheme. Flexibility is key as the role requires availability 24/7 throughout the year.