Night Shift Colleague: Customer Service & Store Support

Tesco PLC; Sheffield; On-site; GBP 170,000 - 260,000; Full time

Job summary

Tesco UK is seeking a motivated Colleague for the Sheffield Abbeydale Superstore to work night shifts. You will support customers, stock and replenishment teams, and ensure safe store operations during late hours.

The role offers full-time hours with a guaranteed minimum and a night premium for late-night shifts. You will be expected to be reliable, customer-focused and a proactive team player committed to Tesco values.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Job description

Tesco UK is seeking a motivated Colleague for the Sheffield Abbeydale Superstore to work night shifts. You will support customers, stock and replenishment teams, and ensure safe store operations during late hours.

The role offers full-time hours with a guaranteed minimum and a night premium for late-night shifts. You will be expected to be reliable, customer-focused and a proactive team player committed to Tesco values.