Night Replenishment, Supermarket Assistant, Various West & South London Locations (East 6)

John Lewis Partnership; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail partnership is seeking a Supermarket Assistant in London. You'll be integral in providing exceptional customer service and ensuring products are available for customers. The role offers part-time hours, a pay rate starting at £13.60 per hour, with the opportunity for premium pay for night shifts. Join a supportive team environment that values individual contributions and embraces flexible working arrangements.

Qualifications

• Ability to work effectively as part of a team.
• Strong interest in food and drink trends.

Responsibilities

• Ensure shelves are full and products are in the right place.
• Prepare online customer orders for delivery.
• Follow product due diligence to reduce wastage.
• Support checkout and manage Click & Collect orders.
• Maintain a tidy working environment.

Skills

Communication skills

Job description

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please only apply if you are able to work at the locations specified on this vacancy.

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

The pay rate is £13.60 per hour (increased to £13.85 after completing Earning Membership)

Key Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.

Essential skills/experience you’ll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer‑facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs

Closing Date: November 17, 2025

Pay: £13.60 per hour (increased to £13.85 after completing Earning Membership)

Contract Type: Temporary

Hours of Work: Varied hours of part time work (up to 33 hours) across 7 days from 22:00 - 07:00.

Job Level: Partnership Level 10

Where You'll Be Working: Belgravia (Waitrose & Partners), 27 Motcomb Street, London, SW1X 8GG

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.