Night Replenishment, Supermarket Assistant

Waitrose & Partners; Milbourne; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading supermarket chain in the United Kingdom is seeking a Supermarket Assistant to provide exceptional customer service and perform various shop-keeping tasks. Responsibilities include stock replenishment, fulfilling online orders, and maintaining a tidy work environment. The ideal candidate will have experience in a customer-facing role and a passion for food trends. Join a company that values its Partners and offers flexible working arrangements.

Qualifications

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and a strong interest in food and drink trends.
• A flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment to keep shelves full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.

Skills

Customer service experience

Knowledge of food and drink trends

Flexibility

Job description

About the role

Alongside the great service you provide to our customers, your role will involve a variety of shop‑keeping related tasks to keep the operation running efficiently and productively.

Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.
• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience

• Experience of working in a customer‑facing role is welcomed.
• Up‑to‑date knowledge and a strong interest in food and drink trends.
• A flexible approach to ensure the support of the whole branch.

Why Join Us

As a Supermarket Assistant, you’ll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

We are the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Eligibility

Applicants must be 18 years or over to apply, due to working time regulations.