Night Replenishment, Supermarket Assistant

John Lewis plc; Market Harborough; On-site; GBP 15,000 - 21,000; Part time

Job summary

Waitrose & Partners in Market Harborough is seeking a Supermarket Assistant to deliver customer-focused service and passion for food. The role includes a night premium of £3.75 per hour for hours between 22:00 and 06:00 and a base pay of £13.00, with £13.25 after 90 days. It is a temporary, part-time position at 33 hours per week.

Applicants must be 18 or over. You will join the UK’s largest employee-owned retailer, working with a supportive team to ensure shelves are stocked, online orders are

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience of working in a customer facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.

Responsibilities

• Stock replenishment to keep shelves full and in the right place.
• Fulfilling online orders for drivers to deliver.
• Reducing wastage through due diligence and markdowns.
• Support wider shop team including checkout, Click & Collect, and on-demand orders.
• Maintain a safe and tidy working environment.

Skills

Communication skills

Customer service

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Closing Date: November 14, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Varied hours of part time work (33 hours per week) across seven days between the hours of 22:00-07:00.
Job Level: Partnership Level 10
Where You'll Be Working: Market Harborough (Waitrose & Partners), Springfield Street, Market Harborough, Leicestershire, LE16 8BD

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

At the John Lewis Partnership we’re not just employees; we’re co-owners, and that’s why we’re called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes. It’s this ownership model that makes the Partnership a very unique place to work.