Night Replenishment, Supermarket Assistant

John Lewis Partnership; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major retail company in the UK is seeking a Supermarket Assistant to provide exceptional service and assist with stock management. The ideal candidate will possess strong communication skills and should be willing to work varied hours. The position offers a pay rate of £12.40 per hour and is temporary with flexible working hours across seven days. Applications are open to individuals aged 18 or over.

Qualifications

• Ability to work effectively as part of a team and with customers.
• Experience in a customer-facing role is a plus.
• Up-to-date knowledge of food and drink trends is desirable.

Responsibilities

• Ensure shelves remain stocked and organized.
• Fulfill online customer orders for delivery.
• Reduce wastage by managing product due diligence.
• Support wider shop team as needed, including checkout assistance.
• Maintain a safe and tidy working environment.

Skills

Communication skills

Job description

ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to working time regulations, applicants must be 18 years or over to apply

Key Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer‑facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Compensation & Details

• Pay: £12.40 hourly
• Contract Type: Temporary
• Hours of Work: Varied hours of full and part time work (37.5 hours) across seven days between 23:00 and 08:00
• Position Level: Partnership Level 10
• Closing Date: November 6, 2025
• Location: Chipping Sodbury (Waitrose & Partners), Wickwar Road, Chipping Sodbury, Gloucestershire, BS37 6AU

About the Partnership

We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never unknowingly under‑sold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards, we use our voices to contribute to our success…