Night Replenishment, Supermarket Assistant

John Lewis plc; Bishop's Stortford; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Night premium

Flexible working possible

Job summary

John Lewis Partnership’s Waitrose & Partners in Bishop's Stortford is hiring a Supermarket Assistant to deliver partner-led service and food passion. The role includes stock replenishment, fulfilling online orders, and supporting the store team.

Pay starts at £13.00 per hour, rising to £13.25 after 90 days, plus a night premium of £3.75 per hour for hours 22:00–06:00. Hours are 21:00–07:00, 37.5 hours weekly, temporary contract. Flexible working may be discussed.

Qualifications

• Great communicator able to work as part of a team with customers.
• Experience in a customer-facing role is welcomed.
• Interest in food and drink trends and building shopper trust.

Responsibilities

• Stock replenishment to keep shelves full and in the right place.
• Prepare online orders for delivery drivers.
• Reduce wastage through due diligence and date checks.
• Support the shop team with checkout, Click & Collect and orders.
• Maintain a safe, tidy working environment.

Skills

Communication skills

Customer service experience

Food & drink knowledge

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Closing Date: October 8, 2026

Pay: £13.00 (£13.25 After 90 days) Contract Type: Temporary Hours of Work: Various hours of full-time work (37.5 hours) between the hours of 21:00 - 07:00 Job Level: Partnership Level 10

Where You'll Be Working:

Bishop's Stortford (Waitrose & Partners), Northgate End, Bishop's Stortford, Hertfordshire, CM23 2BA

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

At the John Lewis Partnership we’re not just employees; we’re co-owners, and that’s why we’re called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes. It’s this ownership model that makes the Partnership a very unique place to work.