Night Receptionist & Guest Care Lead

Front of House; Kidderminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality firm in Kidderminster seeks a Night Porter to manage the reception desk overnight. The role involves guest liaison, hotel security, and assisting with room setups. The ideal candidate will have a warm professional demeanor, strong attention to detail, and good communication skills in English. Come join an award-winning team that values employee wellbeing, and offers generous time off and numerous perks.

Benefits

31 days of leave, increasing to 33 with service

Monthly tips fairly shared

Discounts at 800+ retailers

Access to wellbeing center

Health & wellness plans

Cycle-to-work and electric vehicle leasing

Discounted stays and spa treatments

Reward and recognition platform

Support for financial, mental, and physical wellbeing

Enhanced family-friendly policies

Free parking and meals on duty

Qualifications

• Genuine warm professional manner is essential.
• Strong attention to detail and IT proficiency are critical.
• Good communication skills in English, written and spoken are required.

Responsibilities

• Manage Reception desk during night shifts.
• Provide guest liaison and hotel security at night.
• Assist with room setups and serving drinks.

Skills

Warm professional manner

Strong attention to detail

Good communication skills

Self motivated and proactive

Physically fit

Job description

A leading hospitality firm in Kidderminster seeks a Night Porter to manage the reception desk overnight. The role involves guest liaison, hotel security, and assisting with room setups. The ideal candidate will have a warm professional demeanor, strong attention to detail, and good communication skills in English. Come join an award-winning team that values employee wellbeing, and offers generous time off and numerous perks.