Night Receptionist

Wyboston Lakes Resort; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-owned hospitality business in the United Kingdom is seeking a Night Receptionist to join their Front of House team. In this role, you will ensure excellent service to guests through check-ins, inquiries, and general housekeeping. Candidates should possess strong customer service skills, the ability to work under pressure, and be comfortable with night shifts. The position offers various employee benefits, including a bonus scheme, company discounts, and free meals on duty.

Benefits

Bonus scheme for all

Company discounts on food and drink

Free meals on duty

Free parking

Free company uniform

Health cash plan

Responsibilities

• Provide excellent first and last impressions as a Night Receptionist.
• Check guests in and out and handle guest inquiries.
• Ensure safety of the buildings and guests during the night.

Skills

Excellent customer service skills

Good problem solver

Ability to work under pressure

Teamwork skills

Attention to detail

Ability to work night shifts

Job description

About this Role

An excellent opportunity has arisen to join our fantastic Front of House team as a Night Receptionist. You will be responsible for providing an excellent first and last impression as a Receptionist working during the night. You will check guests in and out, handle guest enquiries, answer telephones, set meeting rooms, perform general housekeeping, undertake administrative tasks and work alongside the Nights team to ensure the safety of the buildings and our guests during their stay.

What we’re looking for…

• Excellent customer service skills
• A good problem solver
• The ability to work under pressure
• Ability to work in a team or on your own
• Attention to detail
• To be able to work night shifts

Why join our team…

Now is a great time to start working at Wyboston Lakes! Being a family owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work. Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

• Bonus scheme for all
• Company discounts on a wide range of products including: food, drink, bedrooms, golf usage and membership, gym membership, ride leisure
• Online benefit scheme which gives you discounts on over 200 brands and shops nationwide through our provider Perkbox
• Company sick pay
• Health cash plan
• Christmas and birthday rewards and recognition
• Long Service awards
• Free meals on duty
• Free parking
• Free company uniform

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.