Night Porter - voco Zeal Exeter Science Park

Valor Hospitality Careers UK; Exeter; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A leading hospitality employer is seeking a Night Porter in Exeter to assist guests with their luggage and ensure a safe environment during night operations. This role demands flexibility, calmness under pressure, and excellent customer service skills. Competitive salary and various perks including discounted stays and wellness activities are offered.

Benefits

Team member rates at UK hotels

Discounted stays for friends and family

50% discount on dining

Free meals while on duty

High-street discounts

Cycle To Work Scheme savings

Refer-a-friend bonuses

Qualifications

• Experience in hospitality is beneficial.
• Must be able to work various shift patterns.
• Excellent customer service skills.

Responsibilities

• Assist guests with luggage and travel arrangements.
• Support operations to meet guest requests.
• Prepare the hotel for the day ahead.

Skills

Ability to work calmly under pressure

Flexibility

Vigilance

Job description

£26,436.80 per annum /£12.71 per hour, 40 hours per week (5 days)

Are you a night owl?

We are looking for a Night Porter to join our team.

Primarily you will be helping guests with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and beverages.

The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well‑fuelled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• , from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.