Night Porter - Hotel Guest Service Assistant

21c Museum Hotels; Barnsley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality group in Barnsley is seeking a Night Porter (Guest Services Assistant) for a part-time role. This position requires effective communication skills and a friendly demeanor to welcome guests during late hours. Responsibilities include handling reservations, ensuring guest satisfaction, and managing bar cash. The position offers £12.70 per hour plus benefits like free parking and employee discounts.

Benefits

Free onsite parking

Day off on your birthday

Workplace pension

Sick pay

Cycle-to-work scheme

Employee discounts

Qualifications

• Experience in hotels or service industry is a plus but not essential.
• Capable, reliable, and keen attitude required.

Responsibilities

• Be the friendly face welcoming late-night guests.
• Handle last-minute reservations.
• Manage cash at the bar and organize reports.
• Prepare breakfast and manage reservations.
• Perform security checks during the night.

Skills

Effective communication skills

Friendly and professional demeanor

Reliable

Job description

Company Description

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Looking for an adventure as a Night Porter (or Guest Services Assistant (GSA) Nights) at the ibis Styles hotel in Barnsley?

Key Details

This is a part-time position working 16 hours per week, and we're offering a salary of £12.70 per hour plus benefits.

Working Hours

Your playground? Night shifts!

Mission

Your mission, should you choose to accept it: Picture this: you'll be the friendly face welcoming our late-night guests, handling those last‑minute reservations, and ensuring those early birds leave with a smile. Throughout the night, it's all about making sure every guest is comfy, the hotel is secure and our Front Office keeps ticking like clockwork.

Your to-do list?

• You’ll likely be the first person our guests meet, so bring your A-game—friendly, professional, and confident!
• Handling last‑minute reservations and ensuring guests are satisfied.
• Managing cash at the bar and organizing reports.
• Preparing breakfast, managing reservations, doing security checks.
• Serving as the go-to for our housekeeping and maintenance teams.

Qualifications

Effective communication skills and a warm, welcoming vibe. Experience in hotels or a service industry is great to have but not essential. As long as you’re capable, reliable and keen, we can show you the ropes.

Benefits

We’ve got free onsite parking, and when you join the team you’ll enjoy perks like a day off on your birthday, a workplace pension, sick pay, a cycle-to-work scheme, sweet employee discounts, and much more!

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.