Night Porter & Guest Services (Night Shift)

Chesford Grange Hotel; Kenilworth; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hotel in England is seeking a Night Porter to provide exceptional guest service and support for event operations. You will assist with meeting room set-ups, greet guests, and manage check-ins and enquiries. Ideal candidates will possess strong interpersonal skills and a passion for hospitality. Join our team and enjoy perks like health club membership and discounts across our hotel collection.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Access to an Employee Assistance Program

Refer a friend scheme

Free parking

Responsibilities

• Assist with meeting room set-ups for events.
• Provide reception coverage during the night.
• Greet guests and administer check-ins and check-outs.
• Handle enquiries in a friendly and professional manner.

Skills

Ability to work with minimum supervision

Passion for delivering exceptional guest service

Courteous and pleasant attitude

Conflict resolution experience

Job description

A leading hotel in England is seeking a Night Porter to provide exceptional guest service and support for event operations. You will assist with meeting room set-ups, greet guests, and manage check-ins and enquiries. Ideal candidates will possess strong interpersonal skills and a passion for hospitality. Join our team and enjoy perks like health club membership and discounts across our hotel collection.