Night Porter Full Time

Exclusive Hotels; Ware; On-site; GBP 29,000; Full time

Job summary

A hospitality organization in Ware is seeking a Night Porter responsible for maintaining luxury standards and attending to guests during the night. This role involves working 40 hours over 5 nights with a competitive salary and extensive benefits. Ideal candidates will have previous hospitality experience, customer service skills, and attention to detail. Join a team that values warmth and a proactive attitude.

Benefits

29 days holiday

50% discount on food and beverage

Access to learning platform

Recognition and rewards scheme

Free gym access

Cycle to work scheme

Qualifications

• Previous experience as a night receptionist or porter is preferred.
• The ability to work through the night is essential.

Responsibilities

• Maintain luxury standards of cleanliness and service.
• Attend to guests' needs, including arrivals and departures.
• Conduct regular patrols for security.

Skills

Attention to detail

Customer service skills

Ability to work alone

Teamwork skills

Computer skills

Positive attitude

Flexibility

Job description

Job Type: Permanent | Job Sector: Food, Beverage | Region: South East | Location: Ware | Salary: £13.55 per hour | Salary Description: £13.55ph equating to £28,281pa + Generous Benefits | Posted: 29/09/2025 | Recruiter: Exclusive Hotels | Job Ref: exclusive/TP/262932/7216

Overview

In a Nutshell: We are actively seeking a Night Porter at Fanhams Hall in Ware, Hertfordshire who will be responsible for the hotel, the guests and the operation during the night period. You will be required to work 40 hours over 5 nights, 10:45pm – 7:15am.

Responsibilities

• Maintain our luxury standards of cleanliness and service at all times.
• Operate cleaning machinery in accordance with guidelines given.
• Attend to guests' needs and requirements, including arrivals and departures.
• Set up conference and banqueting rooms as required.
• Responsible for the security and integrity of property and guests whilst on duty, adhering to company policy and legislation.
• Conduct regular patrols to check security and safety of property and guests.

Qualifications

• An keen eye for detail.
• Previous experience as a night receptionist or porter.
• The ability to work alone and as part of a team.
• The ability to work through the night.
• Customer service skills.
• Computer skills.
• Positive attitude.
• Flexibility.

Benefits / About the Company

Package Description and Benefits: Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary and benefits; we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service); prorata for part time.
• Discretionary service charge system.
• 50% discount on food and beverage across all Exclusive properties.
• Great discounts on room nights across all Exclusive properties.
• Hospitality Essentials discount platform with 1,000+ shopping discounts and wellbeing guides.
• Hospitality Action – Employee Assistance Programme.
• 24/7 meals on duty provided for free.
• Recognition and rewards scheme.
• Access to learning platform and development programs.
• Free gym access where available, with dedicated classes.
• BCorp member and commitment to People, Product and Planet.
• Free downloads to newspapers, magazines and books.
• Cycle to work scheme.

About the Company: We look for people with bags of character, who like being around others, and who are willing to put in extra effort to help guests. We are a team that values hospitality, warmth and a proactive attitude.