Night Porter — Flexible Hours, Growth & Perks

Village Hotels; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in the United Kingdom is seeking a Night Porter to ensure exceptional service during night hours. This role involves supporting various departments, maintaining property security, and engaging with guests throughout their stay. Ideal candidates will demonstrate strong customer service skills and a proactive approach to problem-solving. Join us for a unique opportunity to grow and thrive in a supportive environment with exciting benefits.

Benefits

Health and wellness membership

Discounts on overnight stays

Flexible working hours

Employee Assistance Programme

Qualifications

• Ability to efficiently resolve guest issues.
• Strong initiative and capability to work independently.
• Excellent interpersonal skills to maintain relationships.

Responsibilities

• Ensure exceptional customer service throughout the night.
• Work with the Night team and solve problems proactively.
• Support all departments with various tasks.
• Be involved in the customer journey from check-in to room service.
• Maintain cleanliness and security of the property.

Skills

Customer service knowledge

Problem-solving

Interpersonal skills

Initiative

Job description

A hospitality company in the United Kingdom is seeking a Night Porter to ensure exceptional service during night hours. This role involves supporting various departments, maintaining property security, and engaging with guests throughout their stay. Ideal candidates will demonstrate strong customer service skills and a proactive approach to problem-solving. Join us for a unique opportunity to grow and thrive in a supportive environment with exciting benefits.