Night Porter 2 nights out of the 5

Burlington Hotel; Carnoustie; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Carnoustie is seeking a Night Porter to oversee hotel operations during the night. Responsibilities include ensuring the hotel is clean and tidy, preparing for breakfast service, serving drinks in the bar, and maintaining security. The ideal candidate should have at least a year of experience in customer service or hotels, and possess organizational skills and a passion for hospitality. This role offers a chance to be part of a growing team in a supportive environment.

Benefits

Competitive salaries

Discounted hotel stays for family and friends

Personal development opportunities

Qualifications

• At least 1 year’s experience in customer service or hotels.
• Ability to deliver excellent service to guests.
• Passion for hospitality and willingness to learn.

Responsibilities

• Oversee hotel operations during the night.
• Ensure cleanliness of public areas.
• Prepare the restaurant for breakfast.
• Serve drinks in the bar.
• Conduct fire and security checks.

Skills

Customer service

Reliability

Flexibility

Organizational skills

Job description

This is a hands‑on role ideal for someone who is organised, flexible, and committed to delivering exceptional customer service. You’ll be responsible for overseeing the Hotel during the night and ensuring everything is perfectly set for the following day.

We are looking for someone who is able to work between the hours of 8pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver excellent service to our valued guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of our growing team.

As a Night Porter you will be expected to be responsible for:

• Security of building & guests
• Setting up restaurant for breakfast
• Serving drinks in the bar
• Cleaning all public areas.
• Taking internal and external telephone calls
• Checking out early departures
• Must be customer service focused

Duties will include:

1. To complete statutory fire and security checks.
2. To provide room service, preparing and serving food to Company standards.
3. Complete daily hand over procedures in an efficient and responsible manner.
4. Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever‑increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award‑winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be‑Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long‑term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third‑party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.