Night Porter

Serco Limited; United Kingdom; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading service provider is seeking a Night Porter at Bisham Abbey National Sports Centre. The role involves ensuring a clean, safe, and welcoming environment while providing excellent customer service. Responsibilities include cleaning, managing late check-in, and deputising for the Night Duty Manager. Benefits include free membership and training opportunities.

Benefits

Free membership at the Centre

Free safeguarding training

6% employer matched pension contribution

Up to 25 days annual leave

Life assurance up to 2x base salary

Qualifications

• Ability to walk, bend, push, pull, and lift repeatedly during working hours.
• Knowledge of cleaning chemicals and correct storage and disposal methods.
• Self-motivated, with the ability to work independently and identify tasks proactively.

Responsibilities

• Sweep, vacuum, and mop floors to maintain a clean environment.
• Clean commercial areas, including emptying rubbish bins and servicing toilets.
• Deputise for the Night Duty Manager when needed.

Skills

Ability to operate heavy cleaning equipment

Teamwork skills

Strong communication skills

Organisational abilities

Attention to detail

Job description

Location: Bisham Abbey National Sports Centre, SL7 1RR

Working Hours: Full time, 39 hours per week (job share options available) NIGHT WORK.

Salary: Upto £26,000.00 per annum depending on experience, OT available + Excellent Benefits

We are seeking a reliable and dedicated Night Porter who takes pride in maintaining a clean, safe, and welcoming environment for all guests. The ideal candidate will ensure high standards of hygiene throughout the building while also providing excellent customer service during the night. This role includes deputising for the Night Duty Manager when required and managing late check‑ins to ensure a smooth overnight operation.

Key Responsibilities

• Sweep, vacuum, and mop floors to maintain a clean and presentable environment
• Clean commercial areas, including emptying rubbish bins, servicing toilets, and sanitising communal surfaces
• Undertake deep‑cleaning tasks as required
• Keep outside walkways clear and free of debris
• Report any required repairs or maintenance issues to building management
• Safely mix, handle, and dispose of cleaning chemicals
• Deputise for the Night Duty Manager when needed, delivering excellent customer service
• Manage late accommodation check‑ins and support guests throughout the night
• Respond quickly to issues, reporting or escalating as appropriate
• Communicate effectively with both night and day teams to ensure continuity of service

Essential Skills & Experience

• Ability to operate heavy cleaning equipment and machinery
• Capability to walk, bend, push, pull, and lift repeatedly during working hours
• Knowledge of cleaning chemicals and correct storage and disposal methods
• Strong communication and teamwork skills
• Excellent organisational abilities and attention to detail
• Self‑motivated, with the ability to work independently and identify tasks proactively

Personal Attributes

• Committed to the Serco Values and the Serco Leisure Mission Statement
• A team player with strong communication and interpersonal skills
• Flexible, adaptable, and willing to support operational needs

What we offer

• Free membership at the Centre for you and a friend or family member (limited to 1) plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 25 days annual leave
• Life assurance up to 2x base salary
• Plus, more Employee Benefits (moreleisure.com)

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