Night Porter

Malmaison Belfast; Scotland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hotel chain in Scotland is seeking a Night Porter to manage hotel operations overnight, ensuring guest satisfaction and maintaining brand standards. The role includes overseeing the Food & Beverage Department, assisting guests, and performing nightly audits. Candidates should have relevant experience and excellent communication skills. Offered is a competitive hourly wage of £12.50 along with generous company benefits and potential training opportunities for career advancement.

Benefits

Free staff parking

Generous company benefits

Training & Development

Qualifications

• Experience of working in a similar role is beneficial.
• Experience of night shift work is essential.

Responsibilities

• Oversee the running of the hotel from sundown to sunrise.
• Manage guest expectations and ensure brand standards.
• Take responsibility for the Food & Beverage Department at night.
• Welcome guests and keep public areas immaculate.
• Assist guests with luggage and deal with enquiries.
• Conduct nightly Health and Safety audits.

Skills

Excellent communication

Organizational skills

Customer service

Job description

Night Porter – Malmaison Edinburgh Leith

Shift Pattern: 4 on 4 off

Free staff parking

Earn £12.50 per hour + Generous Company Benefits, Training & Development

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the nights team keeps everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquiries and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.