Night Porter

The Lugger; Portloe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious hotel in Portloe is seeking a Night Porters to ensure the security of the building and guests. Responsibilities include setting up the restaurant for breakfast, serving drinks, maintaining public areas, and providing great customer service throughout the night. Candidates should have at least one year of experience in customer service or hotel roles and a passion for hospitality. Competitive salary and opportunities for personal development are offered.

Benefits

Competitive salary

Discounted hotel stays

Qualifications

• At least 1 year's experience in customer service or hotels.
• Ability to work during night shifts from 10:30pm to 7:30am.
• Passionate about hospitality.

Responsibilities

• Ensure security of building & guests.
• Set up restaurant for breakfast and serve drinks.
• Clean all public areas and take telephone calls.
• Complete fire and security checks.
• Provide room service and ensure corridors are clear.

Skills

Customer service focus

Reliability

Willingness to learn

Ability to deliver great service

Job description

Job Responsibilities & Duties

• security of building & guests
• setting up restaurant for breakfast
• serving drinks in the bar
• Cleaning all public areas.
• Taking telephone calls
• Must be customer service focused

We are looking for someone who is able to work between the hours of 10.30pm and 7.30am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day's events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 year's experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties

1. To complete statutory fire and security checks.
2. To provide room service, preparing and serving food to Company standards.
3. Complete daily hand over procedures in an efficient and responsible manner.
4. Ensure all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.

About Bespoke Hotels

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head., Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be‑Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long‑term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third‑party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.