Night Porter

Daniel Thwaites PLC; Peacehaven; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Peacehaven is seeking a Night Porter to join their team. In this role, you will provide exceptional customer service and ensure the safety and security of guests at night. Ideal candidates are responsible, reliable, and self-motivated, with excellent communication skills. Full training will be offered, making this an excellent opportunity for career progression.

Benefits

Competitive salary, negotiable dependent on experience

Health cash plan

28 days annual leave (rising to 33 after 5 years)

Employee Assistance Programme

Enhanced maternity and paternity pay

Generous employee discounts

Bespoke training programmes

Qualifications

• Responsible and reliable person.
• Ability to react to guest needs.
• Previous hotel experience is an advantage.

Responsibilities

• Check in late arrivals.
• Clean the property and set up meeting rooms.
• Ensure the building and guests are secure.
• Help set the dining area for breakfast.

Skills

Excellent communication skills

Ability to stay calm under pressure

Self-motivated

Multi-tasking skills

Job description

We’re looking for a real night owl to be our Night Porter.

As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative.

Your day to day;

• Checking in late arrivals
• Cleaning the property and setting up meeting /conference rooms
• Arranging newspapers and wake up calls
• Ensuring the building and guests are secure
• Helping set the dining area for breakfast

Who are we looking for?

Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We are looking for a hard‑working individual who doesn’t mind being a night owl.

You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision.

If you are self‑motivated and can multi‑task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Generous employee discounts
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment