Night Porter

Young's Pubs; Northleach; On-site; GBP 20,000 - 24,000; Full time

Job summary

A classic pub in the Cotswolds is seeking a Night Porter to ensure guest safety and deliver exceptional customer service throughout the night. The successful candidate will have experience in a similar role, excellent communication skills, and a keen attention to detail. Responsibilities include managing guest check-ins, handling requests, and conducting safety checks. This position offers competitive benefits including free meals and discounts across all venues.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all venues

Company Pension Scheme

Qualifications

• Experience working in a similar environment.
• Ability to work alone at times.

Responsibilities

• Ensure safety and security of guests and premises at night.
• Handle guest requests and check in late arrivals.
• Set up for breakfast service and conduct health and safety checks.

Skills

Exceptional customer service

Excellent communication skills

Attention to detail

Self-motivated

Fluent in English

Microsoft Office

Job description

The Wheatsheaf Inn is a quintessential Cotswold Pub, offering a seasonally changing 'Best of British' menu along with premium wines, lagers, ales and spirits and 14 individually appointed guest bedrooms. Our large garden is operational all year round, bustling in the warmer weather, serviced via our outdoor bar and wood fired pizza oven and then offering a covered, heated area during the colder seasons. We are a dedicated, passionate and friendly team, always going 'the extra mile' for our guests.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self‑motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

• Fluent in English
• Microsoft Office