Night Porter

Feathers Hotel, Ledbury; Ledbury; On-site; GBP 12,000 - 17,000; Full time

Job summary

The Coaching Inn Group is seeking a Night Porter to join our team in Ledbury. The role runs 11pm–7am, delivering friendly, attentive service to overnight guests and helping maintain safety and security across the property.

Experience is not essential, but a bubbly, proactive attitude and a desire to delight guests are important. Training and development are highlighted as part of our commitment to staff growth.

Qualifications

• Experience not required, but a friendly, can-do attitude helps.
• Ability to work independently and take initiative.
• Desire to deliver attentive guest service at night.

Responsibilities

• Night porter duties from 11pm to 7am.
• Provide warm, efficient service to overnight guests.
• Maintain safety, security and high standards of cleanliness during night shifts.

Skills

Energetic personality

Guest focus

Self-motivation

Organised

Job description

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission - to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talented Night Porter to join our team. The shift for this role is 11pm - 7am.

Who are we looking for?

• Fun, bubbly and energetic people. Experience is not essential, but an eagerness to do well is.
• A desire to delight every guest
• Able to work on your own and with your own initiative
• Organised and efficient at completing tasks

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a 'can-do' attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

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