Night Porter

Malmaison; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A boutique hotel group in Edinburgh seeks a Night Porter to oversee hotel operations from sundown to sunrise. The role requires maintaining high standards and providing a welcoming environment for guests. Ideal candidates will have night-shift experience and excellent communication skills. Benefits include discounted room rates, a cycle-to-work scheme, and a wellness program. Flexible shifts allow discussion at the interview, promoting career progression opportunities.

Benefits

Discounted staff room rates

Apprenticeship programmes

Healthcare cash plans

Cycle-to-work scheme

Employee Assistance Programme

Qualifications

• Experience of night-shift work is essential.
• Ability to communicate effectively.
• Organisational skills are important.

Responsibilities

• Oversee the hotel’s operation during night hours.
• Maintain high standards in public areas.
• Assist guests and handle enquiries efficiently.

Skills

Experience in a similar role

Night-shift work experience

Excellent communication

Well-organised

Job description

About the Location

The first Malmaison opened its doors in 1994 in a former sailor’s retreat on the old docks of Leith. Located on the bustling waterfront, the hotel sits amid independent shops, stylish bars, cutting‑edge restaurants and the historic Royal Yacht Britannia. Leith is a vibrant part of the city, just 15 minutes from the Royal Mile, Edinburgh Castle and Holyrood Palace, offering the cool coastal district ambience.

About the Role

Role: Night Porter at Malmaison Edinburgh Leith

Shift Pattern: 4 on, 4 off

Free staff parking

Earn £12.50 per hour plus generous company benefits, training and development.

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise, ensuring high standards and a welcoming environment for guests during the night.

• Take responsibility for the Food & Beverage Department during the night shift.
• Welcome guests to the hotel in a friendly and helpful manner.
• Maintain immaculate public areas, clean public spaces, and prepare meeting and event spaces for the next day.
• Assist guests with their luggage, deal with enquiries, and carry out nightly Health & Safety audits.
• Organise tasks efficiently and communicate effectively with the team.

We operate 7 days a week, 365 days a year. Shifts and days are flexible, with the busiest periods during evenings and weekends. Shift patterns and contracted hours can be discussed at interview.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

Qualifications

• Experience in a similar role is beneficial.
• Experience of night‑shift work is essential.
• Excellent communicator and well‑organised.

Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality – rooms from £65 per night.
• Discounted friends and family room rate – 50% off best available rate.
• 35% off bill at our Brasseries and Bistros.
• Fully funded apprenticeship programmes for career development.
• High‑street discounts on a range of shops, experiences and holidays.
• Cycle‑to‑work scheme – save up to 40% on bikes.
• Healthcare cash plans – dental, optical, medical from £5 per month.
• Referral scheme – earn up to £1,500 for bringing a friend on board.
• Decent uniform that feels professional.
• Wellness & National Campaign Days calendar – pay‑day lunches/treats, national popcorn day, mental health awareness week, etc.
• Wagestream – instant access to earned wages, up to 50% of earnings in real time.
• Complimentary stays on 1st, 3rd and 5th anniversaries with dinner, bed & breakfast.
• Proud sponsor of The Brain Charity, supporting neurological conditions.
• Employee Assistance Programme – free, confidential advice available 24/7.

Our Sustainability Goals

• 100% of our electricity comes from renewable sources, mainly wind farms across the UK.
• We recycle at least 70% of hotel waste, supported by our Sustainability Council.
• We use a chemical‑free cleaning system in bedrooms and public areas, and an eco‑friendly enzyme system for kitchens.
• Employees can volunteer for sustainable charities for two days per year on full pay.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal‑opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.