Night Operations Lead - Guest Experience & Team Coaching

DoubleTree by Hilton ExCeL; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading hotel chain in Greater London is seeking an Assistant Night Manager to join their team. This role involves assisting in the management of the hotel during night shifts, leading the team, and ensuring excellent guest service. The ideal candidate will have experience in hospitality management and strong leadership skills. A permanent, full-time contract is offered with a salary of £29,120 per annum.

Qualifications

• Experience in a management role within the hospitality sector is desirable.
• Ability to lead a team and handle guest requests efficiently.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in running the hotel at night and deputising in the absence of the Night Manager.
• Manage, coach, and train the team to maintain high service standards.
• Ensure each guest receives great service as per company values.

Job description

A leading hotel chain in Greater London is seeking an Assistant Night Manager to join their team. This role involves assisting in the management of the hotel during night shifts, leading the team, and ensuring excellent guest service. The ideal candidate will have experience in hospitality management and strong leadership skills. A permanent, full-time contract is offered with a salary of £29,120 per annum.