Night Operations Lead — 3 London Properties

urbanest; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading accommodation provider in London is seeking an Assistant Night Manager to oversee night operations and ensure exceptional service for residents. Responsibilities include managing teams across multiple properties, ensuring compliance with standards, and driving service excellence. The ideal candidate will possess strong leadership and communication skills, showing a commitment to delivering outstanding customer experiences. This role offers the opportunity to be part of a thriving company focused on sustainable community living.

Benefits

Discounted gym membership

Travel to work/cycle to work loan

Generous company pension contribution

Qualifications

• Strong leadership and team management skills are essential.
• Excellent communication and problem-solving abilities are required.
• A proactive, adaptable approach is needed to meet changing business needs.

Responsibilities

• Lead Night Operations by overseeing building checks.
• Drive Service Excellence by modeling outstanding customer service.
• Manage & Develop Teams to ensure performance and engagement.

Skills

Leadership and team management skills

Communication skills

Problem-solving abilities

Knowledge of Health & Safety standards

Ability to analyze data

Job description

A leading accommodation provider in London is seeking an Assistant Night Manager to oversee night operations and ensure exceptional service for residents. Responsibilities include managing teams across multiple properties, ensuring compliance with standards, and driving service excellence. The ideal candidate will possess strong leadership and communication skills, showing a commitment to delivering outstanding customer experiences. This role offers the opportunity to be part of a thriving company focused on sustainable community living.