Night Manager — Overnight Ops Lead with Flexible Hours

Aimbridge; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global hotel management company is looking for a Night Manager to oversee operations during overnight hours. This role involves managing front desk activities, ensuring guest satisfaction, and maintaining safety protocols. The ideal candidate will have strong leadership and customer service skills, along with a flexible working approach. The position offers competitive benefits and career progression opportunities.

Benefits

Flexible working opportunities

Minimum of 30 days holiday

Industry leading training and leadership development

Hotel discounts portfolio wide

Access to employee assistance programme

Qualifications

• Flexibility to work overnight shifts and handle unexpected situations.
• Strong leadership skills to manage and delegate tasks.
• Excellent customer service skills to ensure guest satisfaction.

Responsibilities

• Oversee hotel operations during overnight hours.
• Manage front desk and monitor security protocols.
• Respond to guest requests and complaints.

Skills

Flexibility and adaptability

Leadership skills

Customer service skills

Communication skills

Knowledge of hotel operations

Job description

A global hotel management company is looking for a Night Manager to oversee operations during overnight hours. This role involves managing front desk activities, ensuring guest satisfaction, and maintaining safety protocols. The ideal candidate will have strong leadership and customer service skills, along with a flexible working approach. The position offers competitive benefits and career progression opportunities.