Night Housing Concierge — Safety, Support & CCTV (4-on/4-off)

Home Group; Wallsend; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community support organization in Wallsend is seeking a Housing Concierge. This role involves managing health and safety in the building, supporting vulnerable individuals, and offering first line assistance. The position requires strong communication skills and the ability to work calmly under pressure. The organization offers substantial benefits, including 34 days of leave and health cash plans, along with professional development opportunities.

Benefits

34 days leave including bank holidays

Health cash plan covers various treatments and prescriptions

Career progression opportunities

800+ discounts on high-street products

Qualifications

• Experience in public service is a plus.
• Recognise changes in behaviour.
• Able to work both in a team and alone.

Responsibilities

• Manage the health and safety of the building.
• Investigate suspicious activity when necessary.
• Act as the first line of support for customers.

Skills

Sociable and interested in people

Calm under pressure

Strong communication skills

Confident interpersonal intervention

Ability to use technology

Job description

A community support organization in Wallsend is seeking a Housing Concierge. This role involves managing health and safety in the building, supporting vulnerable individuals, and offering first line assistance. The position requires strong communication skills and the ability to work calmly under pressure. The organization offers substantial benefits, including 34 days of leave and health cash plans, along with professional development opportunities.