Night Front Desk Host — Hospitality & Guest Care

The Scarlet Hotel; Newquay; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel in Cornwall is seeking a Night Host to join their Front of House Team. This role is crucial for delivering a welcoming environment and exceptional hospitality, especially for late-night guests. Responsibilities include smooth check-ins, managing financial transactions, and ensuring hotel safety overnight. Candidates should possess problem-solving skills and a positive attitude, with previous hotel experience being a bonus. Competitive pay and various perks are offered, making it an exciting opportunity in a beautiful setting.

Benefits

Competitive pay: £13.35 per hour

28 days holiday, rising to 29 after one year

Long-service reward: free stay at Bedruthan

40% off food and drinks

Temporary on-site team accommodation

Qualifications

• Previous hotel experience is a bonus, but willingness to learn is essential.
• Confident, positive, and adaptable team player.
• Physical stamina to patrol the hotels and grounds.

Responsibilities

• Deliver a smooth check-in for late arrivals and early check-outs.
• Handle guest billing and financial transactions accurately.
• Keep reception and public areas tidy and up to brand standards.
• Overnight security to ensure the hotel site is safe.
• Support the food and beverage team with room service deliveries.

Skills

Problem-solving

Customer service

Basic computer skills

Numeracy

Teamwork

Job description

A leading hotel in Cornwall is seeking a Night Host to join their Front of House Team. This role is crucial for delivering a welcoming environment and exceptional hospitality, especially for late-night guests. Responsibilities include smooth check-ins, managing financial transactions, and ensuring hotel safety overnight. Candidates should possess problem-solving skills and a positive attitude, with previous hotel experience being a bonus. Competitive pay and various perks are offered, making it an exciting opportunity in a beautiful setting.