Night Duty Manager – Leisure Centre (Free Gym + Benefits)

Serco Group plc; Newport; On-site; GBP 28,000; Full time

Job summary

A leisure management company is looking for a Night Duty Manager to oversee operations at Lilleshall National Sports Centre. The successful candidate will manage night shifts, ensuring exceptional customer service and safety standards. The role requires experience in team leadership and a passion for leisure. Benefits include a free gym membership and excellent training opportunities. This role is ideal for someone who thrives in a vibrant, community-focused environment.

Benefits

Free gym membership

Discounts on classes and facilities

Training and development opportunities

Employer matched pension contribution

Life assurance up to 2x salary

Annual leave and public holidays

Qualifications

• Experience leading a team and face-to-face customer interaction in the leisure industry is preferred.
• Enthusiastic individual who prioritizes customer service.
• Confidence in managing facility operations.

Responsibilities

• Manage all facility operations during night shifts.
• Ensure high standards in activities and customer service.
• Deploy and supervise operational team and handle emergencies.

Skills

Customer service

Team leadership

Safety management

Education

First Aid at Work Certificate (desirable)

Job description

A leisure management company is looking for a Night Duty Manager to oversee operations at Lilleshall National Sports Centre. The successful candidate will manage night shifts, ensuring exceptional customer service and safety standards. The role requires experience in team leadership and a passion for leisure. Benefits include a free gym membership and excellent training opportunities. This role is ideal for someone who thrives in a vibrant, community-focused environment.