Night Concierge: Luxury Wellness Guest Experience

Six Senses London; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury hospitality provider in City of Westminster seeks a Night Concierge to ensure exceptional guest experiences during night hours. The candidate should have at least 2 years’ experience in a similar role, a high school diploma, and technical skills in MS Office. Responsibilities include managing guest requests and providing personalized service. Competitive salary and benefits, including hotel discounts, are offered.

Benefits

Competitive salary package

Up to 33 days paid holiday

Global career development opportunities

Hotel and dining discounts

Complimentary nights at Six Senses

Comprehensive financial protection

Holistic wellbeing activities

Travel season ticket loans

Medicash plan

Community and volunteering opportunities

24/7 confidential support

Qualifications

• At least 2 years’ experience in a luxury hospitality environment.
• Proven references in a similar role.
• Understanding of fitness and wellness trends.

Responsibilities

• Greet and assist guests arriving or departing during the night.
• Process and handle all guest requests and inquiries.
• Provide concierge services and accommodations for special requests.

Skills

Customer service

Fluent English

Communication

Problem-solving

Education

High school diploma or equivalent

Hospitality diploma/degree

Tools

MS Office – Word, Excel, PowerPoint, and Outlook

Job description

A leading luxury hospitality provider in City of Westminster seeks a Night Concierge to ensure exceptional guest experiences during night hours. The candidate should have at least 2 years’ experience in a similar role, a high school diploma, and technical skills in MS Office. Responsibilities include managing guest requests and providing personalized service. Competitive salary and benefits, including hotel discounts, are offered.