Night Concierge – Housing Support & Safety Lead

Sanctuary; Saffron Walden; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organization in Saffron Walden is looking for a Night Concierge to provide support at night and help vulnerable adults develop essential life skills. This role includes responding to customer queries, handling emergencies, and ensuring the security of the facility. Candidates should have prior experience working with challenging individuals and possess strong communication skills. This position offers a pay rate of £13.01 per hour and includes substantial benefits such as generous holiday and a pension scheme.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Health and well-being plans

Life assurance

Flexible working opportunities

Learning and development opportunities

Qualifications

• Experience of working with young people or individuals with mental health needs.
• Previous experience under challenging circumstances is essential.
• Strong communication skills are required.

Responsibilities

• Acting as the first point of call for customer queries.
• Developing relationships with customers to help them develop life skills.
• Handling emergency or challenging situations as they arise.
• Ensuring the security and safety of the service.

Skills

Experience of working with young people or vulnerable adults

Good communication skills

Ability to use IT systems confidently

Job description

A community support organization in Saffron Walden is looking for a Night Concierge to provide support at night and help vulnerable adults develop essential life skills. This role includes responding to customer queries, handling emergencies, and ensuring the security of the facility. Candidates should have prior experience working with challenging individuals and possess strong communication skills. This position offers a pay rate of £13.01 per hour and includes substantial benefits such as generous holiday and a pension scheme.