Night Concierge: Housing & Resident Support Advocate

The Salvation Army; Tudhoe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing support provider in the UK is seeking a Night Concierge to support individuals experiencing homelessness. This role involves building trust with clients, providing information, and contributing to performance goals. Applicants should have experience working with vulnerable populations and exhibit strong communication skills. The position offers attractive benefits including financial bonuses, extensive leave, and professional development.

Benefits

£100 joining bonus

Additional £250 after 6 months

Additional £250 after 12 months

26 days annual leave increasing to 31 days

Birthday leave

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Financial emergency loans

Occupational Sick Pay

Induction and training relevant to the role

Long service awards

Qualifications

• Experience or knowledge working with homeless or vulnerable people is highly beneficial.
• Ability to communicate confidently, especially in difficult situations.
• Strong interpersonal skills for building professional relationships.

Responsibilities

• Build trust with clients and support them.
• Provide accurate information related to clients and service.
• Contribute to set Key Performance Indicators.

Skills

Building trust with clients

Effective communication

Resilience

Knowledge of community resources

Job description

A leading housing support provider in the UK is seeking a Night Concierge to support individuals experiencing homelessness. This role involves building trust with clients, providing information, and contributing to performance goals. Applicants should have experience working with vulnerable populations and exhibit strong communication skills. The position offers attractive benefits including financial bonuses, extensive leave, and professional development.