Night Concierge

saha; Tudhoe; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading supported housing provider in the UK is seeking a Night Concierge for their Newhaven Foyer service. In this role, you will build trust with clients, provide support, and contribute to service improvements. Ideal candidates are confident communicators with experience in supporting vulnerable individuals. This position offers numerous benefits including bonus payments, generous leave, and professional development opportunities.

Benefits

£100 upon starting, additional bonuses for service

26 days of annual leave increasing to 31

An extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Occupational Sick Pay

Qualifications

• Experience in supporting vulnerable individuals or groups.
• Ability to handle difficult situations with resilience.
• Skill in developing personal strengths and talents of clients.

Responsibilities

• Build trust with clients in the supported housing service.
• Provide accurate information in regard to clients and services.
• Contribute to Key Performance Indicators.

Skills

Confident communicator

Building trusting relationships

Working with vulnerable people

Understanding community resources

Job description

About The Role

Exciting opportunity for a Night Concierge based in our supported housing service at Newhaven Foyer

At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to:

• Get to know and build the trust of our clients
• To acquire and provide up to date and accurate information relating to clients and the service as a whole.
• To undertake any necessary training/personal development identified by the Line Manager.
• To contribute the Key Performance Indicators set for Self, Scheme, and the wider association.

A Night Concierge will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.

You will need to:

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
• Understand or learn about community resources and organisations that can help our clients

About You

In return, we’ll give you access to some great benefits. These include:

• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

Equal Opportunities

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

Additional Information

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.