Night Auditor - Overnight Front Desk & Guest Care

Accor Hotels; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global hospitality leader is seeking a Night Auditor to ensure a seamless experience for guests at Novotel Cambridge North. The ideal candidate will be friendly and attentive, performing audits, managing guest services, and ensuring the hotel's security. Successful applicants should have experience in hospitality and demonstrate excellent communication skills. Join a team that values personal development and offers numerous benefits, including discounted hotel rates and opportunities for career advancement.

Benefits

Special staff rate at our hotels

Free Gym

Complimentary meals on duty

28 days holidays including bank holidays

Personal development programs

Qualifications

• Ability to handle guest inquiries and complaints efficiently.
• Experience with hotel check-in/check-out processes.
• Basic cash handling and auditing skills.

Responsibilities

• Welcome guests warmly upon arrival.
• Perform nightly audits and ensure smooth operations.
• Handle guest inquiries and maintain security.

Skills

Customer service

Attention to detail

Communication skills

Education

Experience in hospitality

Job description

A global hospitality leader is seeking a Night Auditor to ensure a seamless experience for guests at Novotel Cambridge North. The ideal candidate will be friendly and attentive, performing audits, managing guest services, and ensuring the hotel's security. Successful applicants should have experience in hospitality and demonstrate excellent communication skills. Join a team that values personal development and offers numerous benefits, including discounted hotel rates and opportunities for career advancement.