Night Auditor - MOXY Bristol

Hotel Co 51; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing European hotel operator is seeking a Night Auditor (Night Crew Member) in Bristol. The role involves providing first-class customer service while being the first point of contact for guests. Candidates should have service industry experience, and knowledge of hotel systems like Opera is a plus. The company offers competitive pay alongside various benefits, including training opportunities and discounts at Marriott hotels. Flexibility for night shifts is essential.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates at Marriott hotels

Discount on Food & Beverages

Enhanced maternity/paternity pay

Pension scheme

Annual holidays increasing to 33 days

Qualifications

• Experience within the service industry is required.
• Knowledge of Food Safety and Licensing laws is advantageous.
• Personal experience of travel and travel industry is a plus.

Responsibilities

• Deliver top quality customer service.
• Act as the first point of contact for guests.
• Handle internal and external calls.
• Manage general guest requests.
• Work flexible night shifts when needed.

Skills

Customer service

Flexibility

Teamwork

Tools

Opera

Micros

Job description

Night Auditor (Night Crew Member) - MOXY Bristol

This position is based on a casual contract.

Gross Salary: £13.53 per hour

We are looking for a friendly, passionate and energetic Night Crew Member to join the team at the Moxy.

As Night Crew Member you’ll be on the front line, delivering a first‑class service.

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry
• a personality assessment can be part of the recruitment process*

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

MOXY Hotels offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and continues throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open‑mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram.

Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all over the world. The company offers Marriott Bonvoy™, its highly‑awarded travel program.