Night Auditor - MOXY Birmingham NEC

Hotel Co 51; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Birmingham is seeking a Night Auditor to manage nightly operations and ensure exceptional guest experiences. Candidates should have experience in the service industry, excellent communication skills, and multitasking abilities. Competitive salary of £13.53 per hour, with various benefits including discounted rates at Marriott hotels worldwide and a health cash plan.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced parental pay

Pension scheme

Generous holiday allowance

Qualifications

• Experience in the service industry is required.
• Knowledge of Food Safety & Licensing laws is essential.
• Personal experience in the travel and tourism industry is beneficial.

Responsibilities

• Run the night audit and balance accounts.
• Prepare the hotel for the following day.
• Manage hotel room inventory and check guests in/out.

Skills

Confident communication

Proactive problem solving

Multitasking

Fluent in English

Tools

Opera

Micros

Job description

Night Auditor (Night Crew Member) - MOXY Birmingham NEC

This position is based on a full-time contract.

Gross Salary: £13.53 per hour.

Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks and Responsibilities

• Running the night audit and balancing the day's accounts
• Prepare the hotel for the following day
• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health & safety policies to work safely
• Supporting other crewmembers and follow direction from crew leaders
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi-tasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience in the travel & travel industry

Benefits for You

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• A personality assessment can be part of the recruitment process*